Well, we finally got a huge apology from American Airlines along with a much deserved e-voucher toward a future flight. I really hope they fix the problems in their infrastructure because if it gets any worse, they may not be able to recover. I'm sure they will share my comments with the staff. I hope it does some good. All I really want is good service.
Please check out my novel, In Fashion's Web on Amazon.
Monday, October 13, 2008
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